Testimonials

Security door specialists in Canberra

    Exceptional quality and customer service from the security door specialists in Canberra

    Client testimonials and happy feedback

    Your feedback is important to us at Mitchell Aluminium and it’s always nice to be reminded of the excellent services we continually provide. We have helped so many people across Canberra over the years because we are the security door specialists our community trusts the most. Once you have purchased a product from us, please remember to send us your feedback too. Here are some recent testimonials from our clients which we are proud to share.

    Currently no reviews available

    Helen and Malcolm Bruce

    “Hi Gina and Claude. We are very happy with the security screen doors that we recently purchased from Mitchell Aluminium. Your friendly tradesman Tim has been back to adjust the front door that was not operating correctly. He has indicated that your after sales service is the best in town!

    This has been a protracted and long drawn out transaction and in no way due to your or our actions. We have been extremely happy with the way your company has handled the whole transaction and we realise that the issues that arose due to poor quality of the supplied aluminium product were beyond your control. However, your team was not prepared to let this beat them and have worked diligently to ensure our job met your high standards.

    We are extremely impressed with the time and effort taken by your team to ensure that we have a quality result of the highest standard. We can only hope your efforts will lead to further orders for your company and that you do make some profit from the whole debacle. Many thanks for all your efforts and we wish you every success in future endeavours. We will be recommending you to anyone who asks who completed our job. Thank you again”

    Brian Fisher

    “We wanted to commend you and your team for your customer service and professionalism regarding our shower screen that was coming out of its frame, it was completely repaired today and we are now looking forward to no more problems, but have been assured that if there are any we should not hesitate to call. We were very appreciative and grateful at the speed, care and concern you placed on our problem and your friendliness and assurance was very comforting.

    We have dealt with companies and people that think we owe them something besides the good money we were paying them and getting treated like we don’t know anything, which does not go down well with us. We were very impressed that your company showed none of those unprofessional traits and it was such a relief to be treated well. I also know that in business people have no problems with complaining but never seem to get around to letting you know you did a good job. This is unfortunate and the reason why we are taking the time to write this letter of thanks to you. So THANK YOU very much and please know that we will be recommending you personally and professionally to our friends and colleagues for future business.”

    Brent

    To the team at Mitchell Aluminium, great job! From my initial enquiry which was informative and reassuring, to the customer service on the phone which was friendly and helpful and the final installation, great job. Your service and delivery has been faultless. Well done team, you run a professional, capable organisation. Thanks heaps, my wife and I are wrapped! Cheers.”

    Nicole and Paul Greenwood, Harrison, ACT

    “We have purchased all our screen doors from Mitchell Aluminium and their customer services is of a consistent high standard. If we have had a post installation query, they have responded promptly with a phone call or a visit to our home. The screen doors are of high quality and the installation staff are appropriately skilled. Thanks Mitchell Aluminium, we have no hesitation in recommending you.”

    Frank and Christine Murrumbateman

    “Just a quick note of thanks for a very professional and courteous installation of our new fly screens this morning. The fly screens look great, work a treat and were fitted very professionally and accurately by Tim. Thank you again and we have no hesitation in recommending your products and work.”

    Jenny Bruce

    “Since discovering Mitchell Aluminium 6 years ago, whenever requiring shower screens or doors and window security, I have rung Mitchell Aluminium. Appointments for the measure and quote have been within a day or so and Claude always arrives when he says he will with tape measure at the ready. Manufacture time is almost always sooner than expected and installation has been a breeze. Your team is there on the dot, they know what they are doing and the job is completed quickly and efficiently. Thanks for your outstanding service over the past 6 years.”

    Mark Giralang

    “I thought your organisation, including the four people I had contact with, were very professional in comparison to one of your competitors. You were adaptable to the needs of the required job and provided a high quality product that I expect will last the test of time.”
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